If I do not have the
intallation CD for the FBiDrive, can I still install
the FBiDrive?
The installation CD is only required for
the initial installation of the FBiDrive, otherwise
you can plug it into any Windows PC with a
USB drive. If you need the installation program
included on the product CD, most software for
this product can be downloaded from our website
at http://www.fbidrive.com under the "Support" section.
Can I use the FBiDrive
on another computer without the CD after the drive
is has been installed?
Yes. Once you install the FBiDrive on the
first computer, it actually prepares the drive
for use on any compatible windows PC. Just
connect your FBiDrive to another Windows computer
with a USB port, and when prompted to install
the fingerprint driver, select "Removable
Disk" as the location of the driver.
(However, Windows 98/ME requires the FBiDrive Device Driver which
can be downloaded from our website or use the CD provided with
the product.)
What is the FBiDrive?
FBiDrive is a portable secured data storage device
utilizing the built-in finger print sensor and Removable
Disk connected by a USB interface to any compatible
Windows computer.
Can the FBiDrive be
operated with a boot disc, therefore bypassing the
drive security?
FBiDrive has a built-in security lock system
tied to a user fingerprint. Therefore, boot
discs cannot be used to bypass the drive security.
What is the function
of the LED on the FBiDrive?
The LED is green when FBiDrive is connected
to a computer using a USB port. This indicates
that the computer has recognized FBiDrive.
Also, while reading or writing files or authenticating
a fingerprint the LED will blink. Do not disconnect
FBiDrive while LED is blinking. Disconnection
while LED is blinking may seriously damage
or destroy the data stored in your FBiDrive.
In the event the data has been damaged or destroyed,
you must reinstall FBiDrive by using the installation
CD provided. Use the backup utility in the
-459 software to protect against any data loss.
What are the operating
systems that support FBiDrive?
Windows 98 SE, Windows ME, Windows 2000,
Windows XP.
What are the memory
capacities of the FBiDrive?
FBiDrives are available with 128M, 256M,
512M, 1G, 2G capacities. 4G capacities and
modeles with 32M are available special order.
What is the average
user life of the FBiDrive?
The FBiDrive is designed for long life
and a wide range of operating environments.
See the product specifications listed elseware
on the site for read/write cycles and flash
memory shelf life. For industrial applications,
please contact a sales representative. Be sure
to backup your FBiDrive often using the -459
backup utility in case of failure, loss, or
theft.
What is the speed of
the Removable Disk on the FBiDrive?
The Removable Disk in the FBiDrive is use
Flash Ram that is extremely fast. However,
the average speed of a USB port, V1.1, is 900
kb/sec for reading and 600 kb/sec. for
writing.
Can the Removable
Disk in the FBiDrive be shared on my network?
Yes. Use the file sharing functions in
your version of Windows just like any other
drive. The FBiDrive must be unlocked with your
fingerprint using the -459 software in order
for network users to access the drive.
Can the FBiDrive be
used in a computer with no USB port?
No. However, you can easily install a very
inexpensive USB card in any compatible Windows
PC.
What should I do if
an error occurs while reading or writing to the disc?
If a defective sector appears while formatting,
please contact customer support. See the customer
support section of this web site. If you receive
an error after initial installation, close
your -459 software, and unplug your FBiDrive
from the USB port. Restart your computer, then
plug in your drive and try again.
My computer does not
recognize the FBiDrive. What do I do?
Be sure not to plug in your FBiDrive until
prompted by the installation program because
in some cases this will cause a failure. If
your drive is not recognized, be sure to remove
the drivers and start again following these
steps:
Go To "Start" Select "Control
Panel" Click on "System"
Click on Select "Hardware" Click on "Device
Manger"
In Device Manager, open the "Universal Serial
Bus" section. Look for "AuthenTec AES3400
TruePrint Sensor" and select "remove" or "uninstall".
After the removal, restart your system and reinstall
the FBiDrive following the device installation
and application program installation steps provided
with this product.
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